1 Who We Are and Who This Policy Covers
Earn PH ("we", "us", "our") operates the online gaming platform accessible at earnph.my. Earn PH is the data controller responsible for the personal information collected through this platform. This Privacy Policy applies to all users of the Earn PH website and services, including registered players and visitors who browse without creating an account.
For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173), Earn PH is the personal information controller. This means we determine the purposes and means of processing your personal data and are accountable for ensuring it is handled lawfully and responsibly.
2 What Personal Data We Collect
Earn PH collects only the information that is necessary to provide our services, meet our legal and regulatory obligations, and protect the security of the platform. We do not collect data we don't need.
Account and Identity Data
- Full legal name as it appears on your government-issued ID
- Date of birth (for age verification purposes)
- Email address and mobile phone number
- Username and encrypted password
- Copies of Philippine government-issued ID (e.g., PhilSys ID, passport, driver's licence, UMID, voter's ID) — collected during identity verification
Financial and Transaction Data
- Deposit and withdrawal transaction records including amounts, dates, and payment method identifiers
- GCash or Maya account reference (not your full wallet login)
- Bank account details for bank transfer withdrawals (account name and number only)
- Masked card numbers for Visa/Mastercard transactions
- Betting and gaming activity history within the Earn PH platform
Technical and Device Data
- IP address and approximate geographic location derived from IP
- Device type, operating system, and browser version
- Session duration, pages visited, and navigation patterns on the Earn PH site
- Cookie identifiers (covered separately in Section 8)
Communications Data
- Messages sent to Earn PH customer support, including email correspondence and chat logs
- Records of promotional communications you have opted into or out of
We do not collect: Your full bank login credentials, your full card numbers (only masked versions are retained), or sensitive personal information categories beyond what is strictly required for age and identity verification.
3 How We Collect Your Data
Most of the personal data Earn PH holds about you is provided directly by you — through the registration form, during identity verification, when making deposits or withdrawals, or when contacting our support team.
Directly from You
When you create an Earn PH account, you provide your name, contact details, and date of birth. When you verify your identity (required before your first withdrawal), you submit identification documents. When you deposit or withdraw, your chosen payment provider passes transaction reference data to Earn PH.
Automatically Through Platform Use
When you use the Earn PH website, certain technical data is collected automatically. This includes your IP address, device and browser information, and session data. This data is collected through standard web server logs and cookies. It is used to maintain platform security, detect fraud, and improve the overall user experience.
From Payment Providers
When you make a deposit or withdrawal through GCash, Maya, BDO, BPI, UnionBank, or any other supported payment channel, the payment provider sends Earn PH a transaction confirmation reference. Earn PH does not receive your full payment account credentials — only the information needed to confirm that a transaction was completed successfully.
4 Why We Use Your Personal Data
Earn PH uses the personal data it collects for specific, legitimate purposes. We do not use your data for any purpose beyond what is described here without first informing you and, where required by law, obtaining your consent.
| Purpose |
Data Used |
| Creating and managing your account |
Name, email, phone, username, password |
| Verifying your identity and age |
Name, date of birth, government ID copies |
| Processing deposits and withdrawals |
Payment method data, transaction records |
| Providing games and betting services |
Account data, betting history, wallet balance |
| Fraud prevention and platform security |
IP address, device data, session logs, transaction patterns |
| Legal and regulatory compliance |
Identity data, transaction records, communications |
| Customer support |
Account data, support communication history |
| Platform improvement and analytics |
Anonymised or aggregated usage data |
| Sending promotions (with your consent) |
Email address, phone number |
5 Legal Basis for Processing
Under the Data Privacy Act of 2012 and its implementing rules, Earn PH processes your personal data on the following lawful bases depending on the specific purpose:
- Contractual necessity: Processing required to perform the contract between you and Earn PH — operating your account, processing transactions, and providing gaming services.
- Legal obligation: Processing required to comply with Philippine laws and regulations, including anti-money laundering (AMLA) obligations, gaming regulations, and data retention requirements.
- Legitimate interests: Processing carried out for the legitimate interests of Earn PH, including fraud prevention, platform security, and improving our services — provided these interests are not overridden by your rights and freedoms.
- Consent: Where required by law, Earn PH will request your explicit consent before processing your data for a specific purpose, such as sending you marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing already carried out.
6 Sharing Your Personal Data
Earn PH does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your data may be shared in the following limited and specific circumstances only:
Payment Processors
To process deposits and withdrawals, Earn PH shares necessary transaction information with our payment processing partners — GCash, Maya, GrabPay, Coins.ph, and the banking institutions involved in bank transfers. These partners process your data only to the extent necessary to complete the transaction and are bound by their own regulatory obligations regarding data protection.
Identity Verification Partners
Where Earn PH uses third-party identity verification services to confirm your identity and age, your identification documents and related data may be shared with that provider for verification purposes only. Verification partners are contractually required to handle your data securely and in compliance with applicable law.
Regulatory and Law Enforcement Authorities
Earn PH is required by Philippine law to cooperate with regulatory bodies, law enforcement agencies, and courts where lawful orders or obligations require disclosure of personal data. This includes obligations under the Anti-Money Laundering Act (AMLA) and gaming regulatory requirements. We will only disclose the minimum information required to satisfy such obligations.
Internal Service Providers
Earn PH may use trusted third-party service providers for specific operational functions — such as cloud hosting, IT infrastructure, and platform maintenance. These providers have access to your data only to the extent necessary to perform their contracted services and are required to maintain the same standard of data protection as Earn PH.
In all cases: Earn PH does not share your full financial credentials, full card numbers, or government ID images beyond what is strictly necessary for the specific purpose described above.
7 How Long We Keep Your Data
Earn PH retains your personal data only for as long as necessary to fulfil the purpose it was collected for, or as required by Philippine law. The following general retention periods apply:
- Active account data: Retained for the duration of your account with Earn PH, plus a post-closure period as required by regulation.
- Financial and transaction records: Retained for a minimum of five (5) years after the transaction date, as required under Philippine anti-money laundering regulations.
- Identity verification documents: Retained for the period required by our gaming licence conditions, typically up to five (5) years.
- Support communications: Retained for up to two (2) years from the date of the interaction.
- Technical and session logs: Typically retained for 12 months for security and fraud monitoring purposes.
After the applicable retention period has expired and there is no longer a lawful basis for retaining your data, Earn PH will securely delete or anonymise it in accordance with our data destruction policy.
8 Cookies and Tracking Technologies
Earn PH uses cookies and similar tracking technologies to operate the platform, improve your experience, and ensure the security of your session. A cookie is a small file placed on your device that helps the website remember information about your visit.
Types of Cookies We Use
- Essential cookies: Required for the platform to function — including keeping you logged in during a session, maintaining your cart/bet slip, and security tokens. These cannot be disabled without breaking core platform functionality.
- Analytical cookies: Used to understand how players navigate the Earn PH platform in aggregate. This data is anonymised and used only to improve the site — not to track individual behaviour for advertising.
- Security cookies: Help detect suspicious activity such as login attempts from unusual locations or devices, protecting your account from unauthorised access.
Earn PH does not use third-party advertising cookies or behavioural tracking technologies that build profiles of your activity for advertising purposes on or off the platform.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use the Earn PH platform properly.
9 How We Protect Your Data
Earn PH takes the security of your personal data seriously and applies technical and organisational measures designed to protect it against unauthorised access, disclosure, alteration, and destruction.
Technical Measures
- All data transmitted between your device and Earn PH is encrypted using SSL/TLS protocols (256-bit encryption)
- Sensitive data — particularly financial information — is stored with additional encryption layers
- Earn PH systems are protected by firewalls and intrusion detection systems
- Access to personal data within Earn PH is restricted to staff members who need it to perform their specific functions
- Passwords are stored as cryptographic hashes — not in readable form
Organisational Measures
- Staff with access to personal data receive regular training on data protection obligations
- Access controls are reviewed regularly and revoked when no longer necessary
- Earn PH maintains an incident response plan in the event of a data breach
No system is completely immune: While Earn PH implements strong security measures, no online platform can guarantee absolute security. If you suspect your account has been compromised, change your password immediately and contact Earn PH support.
